Non-urgent advice:
Prescription Process
Repeat prescriptions refers to medication which your doctor has agreed can be requested on a repeat basis without you needing to see or speak to a doctor each time.
Repeat prescription will need to be requested from the practice when a patient is running out.
You must order a minimum of 72 hours before you are due to run out but no earlier than a week before unless you will be on holiday.
You can put your request into the practice a few ways:
Via the NHS App – Owned and run by the NHS, the NHS App is the most simple and secure way to access a range of NHS
services on your smartphone or tablet. The NHS App is available now on iOS and Android.
SystmOnline – Order Your Repeat Prescription Online
Accurx – Using this link https://florey.accurx.com/p/C84037
By repeat slip or on paper – You can put your request in on paper putting it in the prescription box near reception.
Acute Medication
Non-repeat prescriptions, known as ‘acute’ prescriptions are medicines that have been issued by the Doctor but not added to your repeat prescription records.
If you require a new acute medication for a medical problem, you will need to speak to the GP.
If the acute medication is something you have had before in the last 3 months (not antibiotics) and you have ran out and will need a further prescription then you can request this via:
Via the NHS App – Owned and run by the NHS, the NHS App is the most simple and secure way to access a range of NHS services on your smartphone or tablet. The NHS App is available now on iOS and Android.
Accurx – Using this link https://florey.accurx.com/p/C84037
Call/visit – Speak to a member of the reception team and then can help you with this.
Medication Queries
This will depend up on the query. It is best to ring the practice if you feel it is urgent or follow the urgent online triage process (see appointments page on our website) or call the practice on 01623 700805.
If your query is routine, you call fill out our online admin form: https://florey.accurx.com/p/C84037
NHS Login
HRT Pre-Payment Certificate
From the 1 April, the Government is launching the HRT Pre-Payment Certificate (PPC) to reduce prescription costs for women receiving Hormone Replacement Therapy (HRT).
The HRT PPC will be available to buy in one single payment online at www.nhsbsa.nhs.uk/hrt-ppc, or in-person at some pharmacies. You can call 0300 330 2089 for help and support.
Before buying an HRT PPC, you should check if:
- you’re eligible for free NHS prescriptions using the eligibility checker: www.nhsbsa.nhs.uk/check
- your medicine is covered by the HRT PPC. For a list of eligible HRT medication, visit: www.nhsbsa.nhs.uk/hrt-ppc-medicines
- a 3 or 12 month PPC is more suitable. It covers all NHS prescriptions, not just HRT items. Visit: www.nhsbsa.nhs.uk/ppc
Medication reviews
Patients on repeat medication will be asked to see a practice nurse at least once a year to review these regular medications. A message will be printed on repeat slips when a review is due. Please ensure you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Prescription charges
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
- Prescription (per item): £9.65
- 3-month PPC: £31.25
- 12-month prepayment certificate (PPC): £111.60
If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.
- PPC Telephone advice and order line 0845 850 0030
- General Public – Buy or Renew a PPC On-line
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
Fear of Flying Medication Update
Tablets For Fear Of Flying – Why We Don’t Prescribe Them
Patients will sometimes ask our Doctors and Nurses to prescribe Diazepam, or similar drugs like Lorazepam, Temazepam or Clonazepam, to help with fear of flying, or to aid sleep during flights.
This isn’t something that is recommended for the following reasons:
- Although emergency situations on planes are very, very rare, taking Diazepam will reduce awareness and reaction times, so you risk not being able to react fast enough to save your life, or someone else’s, if an emergency did occur.
o You may actually end up putting other people in danger unintentionally by getting in their way, or by needing help yourself.
- The use of these sorts of drugs can send you into an unnaturally deep sleep and you won’t move around as much as you would during natural sleep. This means that you will have a greater risk of developing a blood clot (Deep Vein Thrombosis – DVT) in your legs or lungs.
o Blood clots are very dangerous, and can kill. This risk is even greater if your flight is longer than 4 hours!
- They have short-term bad effects on memory, coordination, concentration and reaction times, and can be very addictive if used for a long time, with withdrawal leading to fits, hallucinations, agitation and confusion. They have also become widely used drugs of abuse since they first came on the market.
o Diazepam in the UK is a controlled drug.
o The prescribing guidelines doctors have to follow say that use to treat short-term ‘mild’ anxiety is inappropriate. They are only to be used short term for a ‘crisis in generalised anxiety’ – If you are having such a crisis you are not likely to be fit to fly.
o Fear of flying in isolation is not recognised as a generalised anxiety disorder.
- Some people may get agitated and aggressive after taking Diazepam or similar drugs, and might behave in a way that they would not normally, which can pose a risk on the plane.
o This affects everyone’s safety and could get you into trouble with the law. A similar effect can be seen with alcohol, which has led to people being removed from flights.
- There is evidence that use of these drugs can stop the normal adjustment response that would gradually help anxiety over time, and may actually increase anxiety in the long term, especially with repeated use.
- Diazepam and similar controlled drugs are illegal in a number of countries.
o They may be confiscated at the airport, or you could even find yourself facing criminal charges.
- Diazepam stays in your system for longer than you might expect.
o If your job or sport needs you to have random drug testing you may fail this having taken Diazepam.
- It is important to tell your travel insurer about your medical conditions, and any medications that you take.
o If not, there is a risk that your insurance policy will become void, and this can result in your insurer not paying out if you need to make a claim.
For these reasons, Hereford Medical Group will no longer be providing Diazepam or similar drugs for flight anxiety, including for patients who may have had this prescribed in the past.
Instead please try one of these aviation industry-recommended flight anxiety courses:
o Fly And Be Calm™ is an instant download and comes with a money back guarantee (Guarantee does not apply to app versions).6 MP3 tracks which include instructions, the fear removal tool and two hypnotic tracks. The least expensive option, takes very little time, works on the root cause of your problem. If you are not 100% happy you can get a full refund.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.