Telephone the surgery and you will be automatically transferred to the NHS 111 Service.
In the event that the surgery is closed you can seek advice by phoning NHS 111 for non-emergency symptoms, or by contacting your pharmacist. If these services suggest you need to seek urgent care then Primary Care 24, right next to the Emergency Department at King's Mill Hospital, provides a 24 hour walk in service.
Out of Hours is from when the GP Surgery closes to the time it opens in the morning. If you require urgent attention during these hours, appointments are made through 111 and you will be seen at your local Out of Hours Service provider.
In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.
The surgery will be closed from 12pm (noon) on the following Wednesdays to support staff training. The telephone lines will be closed but you will be able to access the out of hours service if needed
Everyone must stay at home to help stop the spread of coronavirus.
You should only leave the house for very limited purposes:
shopping for basic necessities, for example food and medicine, which must be as infrequent as possible
one form of exercise a day, for example a run, walk, or cycle – alone or with members of your household
any medical need, including to donate blood, avoid or escape risk of injury or harm, or to provide care or to help a vulnerable person
travelling for work purposes, but only where you cannot work from home
Important - These reasons are exceptions – even when doing these activities, you should be minimising time spent outside of the home and ensuring you are 2 metres apart from anyone outside of your household.
There is separate advice about staying at home if: