All the Doctors , Nurses and staff at the Practice are committed to delivering a high quality of service . However , if you do feel that you wish to make a complaint , then in the first instance, please contact the Practice Manager , Rick Gooch on 01623 795461 or by email to Rick.Gooch@nhs.net
There are also alternative methods of registering a complaint via the Patient Experience Team or NHS England.
The nearest Patient Experience Team are located within Kings Mill Hospital , Mansfield.
Telephone 01623 672222 or email PET@sfh-tr.nhs.uk
If you feel that your complaint cannot be resolved locally by the Practice Manager or the Patient Experience Team , there is the option to contact NHS England via , NHS England on 0300 311 22 33
The link below is an advice line to help with complaints
Link to national GP Patient Survey – http://www.gp-patient.co.uk/